Our Leadership Team

Ninth Brain Suite, LLC is a team of imaginative professionals who in 2001 started with an idea to design a better, quicker, safer and more accurate way to manage compliance and meet regulatory requirements for the healthcare industry. Our team is committed to providing innovative technology that brings simplicity to our clients’ working lives. Ninth Brain Suite is recognized as one of the premier solutions for managing data, providing continuing education, and tracking regulatory requirements.

We are a diverse, talented, energetic collection of brains, skill sets and hearts. Once people become part of the culture here, they stay! Our healthcare knowledge, friendliness and superb support is how we build long lasting relationships with our clients.

Lisa Tedford
Lisa Tedford
Captain Grey Matter, Software Development

Lisa’s love of technology started on a Tandy 2000 and a black and white TV, which grew to becoming one of the original developers of the Ninth Brain Suite.

Lisa is the gate keeper of the NBS software from designing the application to managing the next big release. She combs through hundreds of wonderful client suggestions and keeps everyone on track.

Lisa enjoys releasing some steam at the gym, going for a run and playing volleyball.

Holly Taylor
Holly Taylor
Chief Hat Holder, Client Services

Holly is known to be 50% energy, 50% determination and 200% passion (and maybe 20% stubborn). Client service is her specialty. Her number one goal is to provide the best client experience around. Give her a call – she loves to chat.

Previously, her work within creative agencies allowed her to serve clients such as Cleveland Clinic, AAA, HGTV, US Cellular, GM, Ford, Wendy’s, Progressive and more.

Married with two adorable kids, Holly is constantly on the go and enjoys amateur party planning for her friends and family.

Kevin Neumann
Kevin Neumann
Cerebral Savant, Software Development

Joining the Ninth Brain Team in 2002, Kevin works diligently to keep the Ninth Brain infrastructure running smoothly. His true passion, however, is development and finding ways to improve the Ninth Brain software. While he may tell you, “No, that is NOT possible,” just give him a day or two and chances are he will find a solution to the problem.

When not working, you can find Kevin out training for his next adventure. He is a four-time Ironman finisher and has completed over 20 marathons, as well as a variety of other endurance events.

Tim Smalley
Tim Smalley
Brain Ambassador, Client Services

Tim joined our Client Services team in 2017. His top priority is guiding customers toward solutions. He wants to know about your software needs, and contemplate how we can help. He enjoys providing online demos for customers, but also likes to get out of “cyberspace” by exhibiting at many conferences throughout the year.

Before joining Ninth Brain, Tim wore many hats at a large corporation in Columbus, OH. His responsibilities stretched across Product & Project Management, Sales & Marketing, and Training.

Tim enjoys golfing, fishing, and competition. Although, his most important hobby is simply spending quality time with his family and friends.

Shane Clark
Shane Clark
Brain Aid, Technical Support

Shane started his career in small rural EMS agencies in South Texas. He went on to being an Operations Supervisor and Clinical Specialist with a large metropolitan service where he used NBS to track credentials, communicate with and educate as many as 400 individuals. His extensive working knowledge of NBS from an administrator’s perspective allows him to understand and communicate from clients’ points of view.

Shane is an avid outdoorsman, wanna-be golfer and resident grill master. He and his fiancée share a passion for food and their pets.

Matt Reinhart
Matt Reinhart
Cortex Navigator, Client Services

Matt joins the Ninth Brain team with 20+ years of working experience in EMS. He has worked as an EMT on a small-town volunteer ambulance and worked with an emergency response team at a large medical complex.

Most recently, Matt was a Flight Paramedic running a safety program on the leadership team of a ground and air critical care transport system. One of Matt’s strength is brainstorming to find the best solution. Challenge Matt to navigate your program’s deficiencies and show you how Ninth Brain can improve the valuable time of your employees.

Matt loves spending time with his family doing everything from cooking pancakes on Saturday morning to coaching sports, cheering on his beloved Minnesota Vikings, and squeezing in date nights with his wife.

Derek Huang
Derek Huang
Neuro Coach, Client Services

Derek started his career working with cloud based, total business process automation solutions. He has a background in marketing, training and project management. Working in the K-12 education industry, he has helped school districts save costs and increase efficiency through process re-engineering and using cloud-based automation platforms.

Derek enjoys interacting and helping others on how to use NBS to get the max return to streamline processes and reduce workloads. In his spare time, he enjoys music, traveling and spending time with family and friends.

Courtney Pittenger
Courtney Pittenger
Brain Coordinator, Administration

Courtney is the driving force behind our human resources, finance, and office management initiatives. Her mission is to deliver out of this world solutions in an intensely customer-focused manner; and to provide our team members with the tools and experiences they need to exceed our customers’ expectations every time.

Before joining Ninth Brain, Courtney spent over 15 years leading teams to drive growth for reputable companies in the banking and automotive industries, such as Huntington Bank and affiliates of General Motors, Mercedes-Benz and BMW.

Courtney is a “just the facts ma’am” kind of gal who loves to develop processes and procedures, and curl up with a good spreadsheet. She is quick to smile and laugh loudly and enjoys running and reading. Send her a recommendation, she loves leadership, personal development and horror books!

Next StepsSchedule a demo or ask any questions you may have.

Next Steps Schedule a demo or ask any questions you may have.