Release and Rebrand

First Version Released (Virtual Clinic Manager)

• Employee and Health tracking for OSHA
• Basic license tracking
• Journal Reviews
• Survey Tool
• Task Tracker
• Ticklers (Alerts were called this)

Kevin Neumann hired

• Now Senior Level IT Manager

2002 Fall: Rebranded to Virtual Solutions Manager (VSM)

• VSM was developed by The Mercy Group, a healthcare consultant business, specializing in training and compliance issues. The Mercy Group is led by a team of highly respected health care professionals with over 100 years of combined experience who know the kind of frustrations you face because they once faced them, too.
• VSM consists of multiple modules, each with its own advantages, each building on data collected and written with other VSM modules.

True LMS Experience Arrives

• Delivered a true LMS experience with education courses from vendor partner Medic Ed Education as well.

Expansion of Course Library

• Expanded library to include vendor partner– Wild Iris known for ANNC nursing courses.

Growth!

NBS System Grows to Include More Modules

• Health and Safety
• Employee Health
• QI Questionnaire and Survey tool
• Journal Review
• Continuing Education
• Documents & Templates

First User Group meeting held at New Horizons in Grand Rapids, MI

Second User Group Meeting

• 2nd User Group meeting held at Steelcase in Grand Rapids, MI

Version 2 Release and Rebrand

• Worked to develop QI incidents still used today
  • Company rebranded to Ninth Brain!
• Version 2 of the software was released
  • New colors, new menu structure, new look and feel!
• Expanded Library again with another new partner – Summit Safety Training Courses

Introducing Forms!

• Forms module now created to include workflow and notifications

Version 3 Development Begins

• Started version 3 rewrite to focus on End User experience, security, dashboards

Introducing Verification Monitoring

• Verification Monitoring rolled out with first client on board – Three Rivers Ambulance Authority

Version 3 Released – Checklists Introduced

• Huge Version update with 3.0 Released
  • New security options
  • My Corner
  • Calendar
  • Dashboards
  • Credentials & Education connected for CE tracking
  • Merged Online and Outside Courses
  • Offered SCORM format for educational courses
  • Individual area overhaul
• Checklist module was created and added!

New Management, New Features, and New Partners

• Lisa Tedford and Holly Taylor become new owners of company
• Audit Trail added on System Security
• Partnered with Health and Safety Institute to offer Fire and EMS courses in NBS Library!

Version 4 Released – Quality Improvement Added

• Version 4.0 Major Release for modernized web responsive site for all devices!
  • Brand new look and feel throughout entire system
  • Personalized login experience
  • Responsive Navigation
  • Form templates for Healthcare industry
  • Scheduled reports and more!
• Quality Improvement – New system for Communication for Incident management added

New Modules Released

• Several new Reports added for Education/Credentials
• Release of NEW Scheduling Module!!
• Center for Patient Safety Integration within QI module
• NEW Risk Assessment tool Released!

New Features and Integrations!

• Run Log was released along with GAMUT Metrics
• Time Clock feature added to Scheduling and several other enhancements
• EMS Charts Integration
• Points Management System added as a Human Resources tool

New Integration – Flight Vector

• Version release to include Leave Management for Scheduling Flight Vector Integration

Expanded Library and Moved to the Cloud

• Offered VIVID courses for interactive safety courses
• Migration from physical servers to the Cloud with Microsoft Azure
• Added Discussion Board and NBS Community to Resource Center

Launched A La Carte Library

• 2021 Aug – A La Carte Library was released including more vendor partners like
  • IA Med Education
  • Keavney & Streger content
  • Marion Learning content
• 2021 December – Overhaul to the Resource Center – File Cabinet organization

Celebrating 20 Years of Service

• New Credential Approval Process
• Redesign of Reading, Course, and Form Assignments
• Ninth Brain Suite Celebrates 20 years of serving the EMS Industry